1. Types of personal data collected

Personal information is any information that identifies an individual, directly or indirectly.
Personal information is confidential. Its confidentiality derives from the right to privacy, which enables every individual to exercise control over the use and circulation of his or her information.

Le Gerbera - Massothérapie complies with Law 25, which is a legislative act that aimed to overhaul the privacy regime in Quebec. 

When you visit our website, we automatically collect information about your device and your interaction with our website.
This includes, but is not limited to, the following data:
● IP address;
● Device and browser type;
● Content that the user views on our website;
● Pages of our website you access;
● Cookies, if you choose to accept them.
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Although cookies generally do not contain information that can personally identify a user, the personal information we store about a user may be linked to information stored in and obtained from cookies.

Cookies are tiny data files used to track your online activities and information as you browse a website. The data collected is stored in your browser and is used to personalize information, such as login credentials, online activity or purchase history, when you revisit that page. 
On our website, we use cookies to :

• Identify you when you visit our website;

• Better manage the content of our website;

• Keep information about your preferences and personalize our website for you;

• Use them as part of our security measures, in particular to prevent fraudulent use of login information, and to protect our website and services;

• To help us analyze the use and performance of our website and services;

• To manage the promotion of our services, in order to generate interest and commitment.

If you do not wish cookies to be used, your browser options can be configured to refuse cookies and/or delete them.

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2. Use of personal information collected

Please note that we only collect personal information that helps us to achieve the purposes set out in this privacy policy. We will not sell or share your personal information with third parties except as required by law or in the event of legal proceedings.
We will not collect additional information without informing you first.
We use this information for :
● Executing contracts;
● Performing statistical analysis to improve the website;
● As part of a data security protocol.

3. Security measures

Your personal information is stored in a secure environment using HTTPS and SSL protocols, ensuring the safety of our website and our visitors. All data sent between our website and a user's browser is encrypted, ensuring a safe browsing experience for all.  We may disclose to any member of our organization such user data as is reasonably necessary to carry out the purposes set out in this policy.

4. Duration of use of personal information

Your personal information will be kept for as long as necessary in a form that allows us to identify you in order to achieve the purposes for which we collect this information. Security measures are taken to ensure the security of the information during the retention period. Personal information will be destroyed, erased or made anonymous when it is no longer required for the purposes for which it was collected.

5. Confidentiality incident

In the event of a confidentiality incident, an analysis will be carried out as soon as we become aware of the situation and the necessary measures will be taken in compliance with the applicable laws. 

6. Your rights

If you are a Quebec resident, in accordance with Law 25, you have specific rights regarding your personal information:
● Right to be informed;
● Right of access;
● Right to rectification;
● Right to data portability.

You can visit our website without revealing your identity. However, some features require the collection of personal information. You can always choose not to provide this information.
We are committed to transparency with regard to the collection, use and storage of personal information. If you have any questions, requests or complaints, please contact our person in charge of the protection of personal information:

Name : Kristina Schoos
Address: 6-833 Chemin Bord-du-lac, Dorval, QC, H9S 2C7
Email: kristina.rdv.massage@gmail.com
Phone number : 438-529-1852

7. External link

Our website redirects the user to the "Gorendez-vous.com" platform for making appointments. We are not responsible for their privacy practices. Nevertheless, we have ensured that this intermediary publishes a privacy policy that indicates compliance with, among other things, the Act respecting the protection of personal information in the private sector, including the new requirements of Law 25, Quebec.

8. Update

Our privacy policy was updated on July 15, 2024.

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